At Mahekamil.shop, we are committed to delivering your Winter Dress Collection orders with speed and care. Please review the following shipping policy for important details about your order.
1. Order Processing
- Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays). Orders are processed after payment verification.
- Order Confirmation: Once your order has been placed, you will receive an email confirmation with your order details.
- Delayed Orders: If there is a delay in processing your order, we will notify you via email.
2. Shipping Methods and Delivery Times
We offer the following shipping options to deliver your Winter Dress Collection:
- Standard Shipping: Delivery within 5-7 business days.
Note: Delivery times are estimates and can vary based on factors such as weather conditions, holidays, or customs processing (for international orders).
3. Shipping Rates
Shipping fees are calculated based on the weight of your order and the delivery address. The following rates apply:
- Domestic Shipping:
- Standard Shipping: Free
- International Shipping:
- Rates vary by destination and will be displayed at checkout before completing your order.
Free Shipping: We offer free domestic shipping on orders over $X.XX.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your Winter Dress Collection order through our website or the courier’s site.
5. Shipping Restrictions
- We currently ship to Pakistan. If you do not see your country or region at checkout, we may not currently offer shipping to your location.
- We do not ship to P.O. Boxes or APO/FPO addresses at this time.
- International customers are responsible for any customs duties, taxes, or additional fees that may apply at the time of delivery.
6. Address Accuracy
Please ensure that all shipping information is accurate and complete when placing your order. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.
7. Shipping Delays
While we strive to meet delivery timeframes, please note that shipping delays can occur due to reasons beyond our control, such as:
- Weather conditions
- High seasonal demand
- Customs delays (for international shipments)
- Carrier issues
In the case of any significant delays, we will notify you promptly.
8. Lost or Damaged Packages
- Lost Packages: If your order does not arrive within the expected timeframe, please contact us immediately at support@mahekamil.shop. We will assist you in locating your package or processing a claim with the carrier.
- Damaged Packages: If your order arrives damaged, please take photos of the damage and contact us within 48 hours of receiving the package. We will work with you to resolve the issue, either through a replacement or refund.
9. Returns and Exchanges
For information on how to return or exchange items from your Winter Dress Collection, please refer to our Return & Exchange Policy [link to return/exchange policy].
10. Contact Us
If you have any questions or concerns about shipping or your order, please feel free to reach out to our customer service team:
- Email: support@mahekamil.shop